·
Overseeing the
customer service process.
·
Driving towards
customer delight and ensuring smooth service and rendering of services.
·
Maximizing weekly
revenues by overachieving daily targets
·
Helps the customers
with Technical or Non-technical queries related to
their tests.
·
Resolving customer
complaints brought to your attention.
Desired
Candidate Profile
·
Excellent
Communication Skills (English & Hindi)
·
Customer focus and
problem-solving ability
·
Basic Computer
Knowledge
·
At least 6 months
Experience in CSE.
·
Keen understanding of
the business and technical context in which keys accounts are situated.
·
Excellent active
listening skills
·
Excellent verbal
communication
Attitude
& Behavior
·
Aggressive self
starter who inspires a drives team
·
Positive and
enthusiastic attitude
·
Handles Rejection well
·
Customer focused and
result oriented approach
Education
UG :Any Graduate
