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Service Engineer - Free Jobs Consultant


Aanand Vihar

0 Years

10000 -15000

Job Description

Job Responsibilities

        Urgent hiring for field  services engineer  location Patparganj        
 
  • Assess hardware and software malfunctions by means of diagnostic tools and customer input
  • Disassemble and reassemble machines to repair or replace worn or malfunctioning components and consumables
  • Drive to customer locations using personal vehicle, managing your own daily route to arrive in a timely manner based on customer location and issue, and maintaining accurate time and mileage records
  • Educate and train customers on replenishment of paper and toner, basic troubleshooting skills and easy fixes (for example, streaks on copies are often the result of dirty scanner glass, which is easily “fixed” without a service call)
  • Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied
  • Update and maintain assigned machines per manufacturer specifications
  • Maintain parts inventory, personal library of machine manuals, company-assigned laptop and tools
  • Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options

Job Skills & Qualifications

Reqiured:

  • High school diploma or equivalent
  • Reliable vehicle and clean driving record
  • Pass background check
  • Ability to work productively with minimal supervision
  • Good communication and customer service skills
  • Understanding of tools and technology needed to complete repairs (we provide tools)
  Key Skills:
           Electronics Diploma, ITI

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