Job Description
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
* Should be able to interact with US and Canadian clients effectively
*Good Communication Skills
*Good incentives
*any graduate can apply
Shift Timing: - Night Shift Only (9:00pm-6:00am)
5 Days Working
Only male required
