Inbound Calling -


Uttam Nagar

0 Years

10000 -18000

Job Description

We are hiring for Fresher & Experienced candidates for Inbound calling.

 

Roles and Responsibilities :

 

 

Manage large amounts of incoming phone calls

  • Generate sales leads
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  •  

Desired Candidate Profile :

 

  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

 

To schedule your Interview Please contact

 

Sandy

9717280466

Whatsapp

9811184977

About Company - Shopper's Delite


Sandy

HR

Shopper's Delite